Workspace management

Workspace management is a software tool that helps businesses create and decentralize users for each employee at different levels to complete their daily work and help businesses ensure information security.

Create Accounts User

1. On the Workspace management menu, select user accounts. The user accounts screen appears.

   
2. Click on the button icon , The add user account screen appears.

3. Enter the required information.

4. Select to save information. The screen displays the list of accounts..

5. To edit the information you want to edit, click on the User Account information you want to edit. Select to save information.

6. Select the button icon to search and filter by the title keyword you want to search for.

7. To deactivate an account there are 2 ways:

   • Method 1: Hover and select the button to deactivate the account.

   • Method 2: Click on the user account information you want to deactivate. The account details screen appears. Click the Remove Tick button . Select to save information.

8. To reactivate your account, there are 2 ways:

   • Method 1: Hover and select the button to deactivate the account.

   • Method 2: Click on the user account information you want to deactivate. The account details screen appears. Click the check . Select to save information.

9. Click the button to change the password for the account.

10. Icon status waiting for the registrant to authenticate

Email Server Configuration

Step 1: Set up mail server information

1. To Set up the mail server information, the user declares the corresponding information:

   • Mail server

   • Port

   • Security method

2. The user enters the server information and the email system port of the unit. Note: Some declaration information corresponding to common servers includes:

   • Gmail server: smtp.gmail.com; Port: 465; Security method: TLS

   • Yahoo server: smtp.mail.yahoo.com, Port: 465; Security method: SSL

   • Secureserver.net server: smtpout.secureserver.net; Port: 80; Security method: No

   • If it is the company's own mail server, contact the company's Network Administrator for information.

     

Step 2: Set up mailing information

1. For customers using free mail servers such as Gmail, Outlook, Yahoo,... users need to use the App Password to configure outgoing mail.

   For example, for a Gmail account do the following:

   • Go to the Google account management page.

   • Select the Security module.

   • Go to Sign in to Google, then Activate 2-Step Verification for your account.

   • After 2-Step Verification has been turned on, the user selects App passwords.

   • Select the application that sets up a Different password (custom name), enter the appropriate application name, press Create, the program will generate a 16-character password.

   • The user copies this password to paste into the Password information on the mail server setup interface.

2. For customers using other mail servers, enter the password depending on the security policy of the service provider.

3. At the Send email address: Enter the email address you want to use to send the message.

4. Display email address: The email address displayed when sending a notification to the user.

5. Display name: The email name displayed on the notification.